The welcome was great.
The welcome was great. We got an upgrade and I was recognised as a Reward Club member. We enjoyed our stay. So next time we visit Leicester, we will definitely stay with you
Comfortable
Warm welcome on checking in with Basim went above and beyond to make our nights stay lovely. Room was big and bed comfortable. Breakfast value for money. Nothing everything was great
Staff where helpfull
Staff where helpfull and hotel was clean and tidy
Very comfortable room
Very comfortable room, staff all very polite, friendly and helpful.
Stage Kitchen, excellent service
I was surprised by the extensive menu, there’s definitely something for every taste. We were served by Helen and Kusum, who were excellent. A very enjoyable meal.
Highly Recommended - The Stage Kitchen Restaurant
I recently visited Stage Kitchen, and I was really impressed! The service was spot on, with a huge menu choice that catered extremely well for dietary needs. I’d like to give a special mention to Kusum and Helen, who were both very friendly and knowledgeable about the menu. Their recommendations were great and made the experience even better. The portion sizes for both the starters and mains were very generous, and the presentation and quality of the dishes were excellent. The reception and lounge areas were modern, bright, and very welcoming — a lovely atmosphere overall. I would definitely return to this venue and highly recommend it to others!
Great customer service
We came to the bar for coffee, but there was no one there at the time, so we went to the reception to ask about it. The receptionist, Bassem, kindly made coffee for us himself using the Starbucks machine. We really appreciated his helpfulness and great customer service, an excellent example of true customer care!
One night stay
Perfect for what we were expecting, good welcome. Good instructions. Room clean and as expected. Tea making facilities and a biscuits. Breakfast in the morning very good. Lots of choice.
Exceptional
Rooms were clean with helpful staff. Breafast was amazing too.
Excellent stay, good food, nice bar. Comfortable sleep.
Beds were comfortable, large tv, good quality essentials in bathroom. Comfortable soft pillows. Bar area was nice, liked the addition of the pool table.