Coronavirus Statement

COVID-19 ANNOUNCEMENT (updated as of 05.05.2020)

Our number one priority is your health, safety and well-being. We are closely monitoring developments around the world and are in contact with global organisations including the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) and relevant UK authorities to ensure the actions we take are comprehensive and suitable.

All our hotels are required to adhere to comprehensive health and safety procedures, including all local laws. In addition, we provide our hotels with best practices and guidelines and have supplemented these resources with additional COVID-19 cleanliness specific guidance, training and information, consistent with our own high standards.

Hotels have increased the frequency of cleaning public areas (including lobbies, elevators, door handles, public bathrooms) and high-touch points in guest rooms.

All hotels have been advised on cleaning products and protocols which are effective against viruses.

We continue to review food and beverage service in accordance with current food safety recommendations.

Our Commitment to Cleanliness:

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and associates. On a daily basis, our hotels are working to ensure that they meet the latest guidance on hygiene and cleaning. Our hotels’ health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures.

Specific steps include:

Associate Health, Safety and Knowledge: Hotel associates – and their own health, safety and knowledge – are essential to an effective cleaning program. Here are some ways we’re supporting them:

Hand Hygiene: Proper and frequent handwashing is vital to help combat the spread of viruses. In our daily meetings, our teams are reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests.

Ongoing Training: In addition to training on housekeeping and hygiene protocols, hotel associates are also completing enhanced COVID-19 awareness training.

Real Time Information: Our corporate and regional teams are on standby 24/7 to support the hotels and coordinate with local and regional authorities.

Cleaning Products and Protocols: Our hotels use cleaning products and protocols which are effective against viruses, including:

Guest Rooms: Hotels use cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.

Public Spaces: Hotels have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators and elevator buttons, door handles, public bathrooms and even room keys.

Back of House: In the spaces where associates work “behind the scenes,” hotels are increasing the frequency of cleaning and focusing on high-touch areas like associate entrances, locker rooms, laundry rooms and staff offices.



Coronavirus: Is a stay in a hotel risky? (updated as of 15.03.2020)

At Holiday Inn Leicester - Wigston, your safety comes first.

We are adopting the World Health Organization (WHO’s) standard recommendations and following the authority’s regulations to reduce exposure to and transmission of a range of illnesses which include hand and respiratory hygiene, and safe food practices. 

What are the main recommendations that Holiday Inn Leicester - Wigston has been following?

We care for you.

We will continue to monitor the situation closely to ensure the safety of all partners and guests and will update this communication regularly. Booking with Holiday Inn Leicester - Wigston is safe, and you can always select the Free Cancellation Rate for an easy and straight-forward cancellation policy.

If you are experiencing any other specific concern, please do not hesitate to contact us.