Reviews

Amazing receptionist

5 of 5 stars review on TripAdvisor.com - 16 Dec 2025

Great experience throughout, young girl on the reception was outstanding & extremely helpful. I will come again just because of her!

by Scott B

The friendly staff

10 of 10 stars review on IHG.Merlin - 16 Dec 2025

The friendly staff. The wam welcome we always receive how clean and bright everywhere is. We cant think of anything. Helen at breakfast . She is amazing

by Waters, Gwen

Best Christmas party for years!

5 of 5 stars review on TripAdvisor.com - 13 Dec 2025

Great evening! From start to finish,one of the best Christmas events I’ve been to. Well organised, great food and fantastic service. Well done all those involved! See you all next year

by Karen R, Leicester, United Kingdom

Best Holiday Inn, who cares for their visitors a

5 of 5 stars review on IHG - 03 Dec 2025
by Chanda, New Jersey, USA

Warm, friendly and welcoming

10 of 10 stars review on IHG.Merlin - 01 Dec 2025

First of all the receptionist on duty when I arrived and when I left was brilliant. Warm, friendly and welcoming. A real credit to your company. Second the hotel was really nice and clean and it was superbly located. Couldn’t have been better

by Dolan, Mike

The welcome was great.

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

The welcome was great. We got an upgrade and I was recognised as a Reward Club member. We enjoyed our stay. So next time we visit Leicester, we will definitely stay with you

by Ndumba, Chihinga

Comfortable

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

Warm welcome on checking in with Basim went above and beyond to make our nights stay lovely. Room was big and bed comfortable. Breakfast value for money. Nothing everything was great

by Ndumba, Chihinga

Staff where helpfull

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

Staff where helpfull and hotel was clean and tidy

Very comfortable room

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

Very comfortable room, staff all very polite, friendly and helpful.

by Rowland Hill, John

Stage Kitchen, excellent service

5 of 5 stars review on TripAdvisor - 26 Oct 2025

I was surprised by the extensive menu, there’s definitely something for every taste. We were served by Helen and Kusum, who were excellent. A very enjoyable meal.

by Andrea G